Delivery and Information
At Pharmacy Oncalls, we aim to make buying sleeping pills and anti-anxiety medications online as simple, private, and hassle-free as possible. Below is a comprehensive guide to our delivery process and answers to frequently asked questions about shipping your medication.
Packaging
We understand how important privacy is when purchasing medications. That’s why all orders are discreetly packaged in plain brown envelopes with no identifying information about the contents or the customer.
Delivery Time
- UK Deliveries: We offer next-day delivery across the UK. Orders placed before 1:30 pm on weekdays will be shipped the same day for next-day delivery. Please note, we do not dispatch orders on weekends (Saturday-Sunday), so orders placed over the weekend will be shipped on Monday, and delivered by Tuesday.
- International Deliveries: Shipping to certain countries may be restricted due to import regulations. If your order cannot be shipped, we will notify you via email or phone.
Delayed Shipments
While we do everything we can to ensure timely delivery, various factors may cause delays. These include supplier delays, public holidays, postal issues, or incomplete order details. It is important to ensure all information provided during the ordering process is accurate and complete.
- Important: Pharmacy Oncalls Consultant cannot be held responsible for delays caused by incorrect information. If you experience any delays beyond the expected shipment date, please contact our customer support team for assistance.
Lost or Delayed Orders
- Orders are considered lost if not delivered within 14 days of the order placement.
- However, extensive delays may occur due to unforeseen circumstances. We will not begin an investigation for a delayed order until a reasonable amount of time has passed.
It is the customer’s responsibility to contact our customer support team if your order has not arrived. Please ensure you follow the correct procedure, as we may not process refund requests if the outlined steps are not followed.
Need Assistance?
If you have any questions or concerns about the delivery process, please don’t hesitate to reach out to our customer support team. For more information, you can also review our FAQs and Terms and Conditions.
You can contact us via:
- Email: info@pharmacyoncalls.com
- WhatsApp: Chat with us on WhatsApp
We are here to assist with any queries related to refunds, returns, or general shipping inquiries.
Our Commitment to Your Health
At Pharmacy Oncalls, we provide expert advice on Pain Relief, Anxiety Relief, and Deep Sleep Support, ensuring that our products are used safely and effectively for your well-being. Your comfort and health are our top priority